Human Technology Interface
Human Technology Interface Paper Instructions
You will identify, research, and discuss human-technology interface/interactions related to nursing informatics. Information presented in the written assignment will also focus on the application to your role in nursing administration or nursing education.
“You can observe a lot just by watching”
~Yogi Berra
(American professional baseball player and coach)
Instructions:
• Read Chapter 11, The Human-Technology Interface (noted in the assigned readings)
• View the videos in Module 2
http://www.youtube.com/watch?v=E7WAqmjywL8
• Review the grading rubric and instructions below BEFORE continuing with the assignment.
• Based on your observations, submit a written paper based on the following headings:
o Definition
Provide the definition of human-technology interface based on the literature and give 2 examples, based on your observations. Include references.
o Human-Technology Interface Issue
Identify, analyze, and describe 1 human-technology interface/interaction issue in nursing that you have observed (not mentioned in the text) and describe your proposed solution. Be specific. Include references.
o Human-Technology Interface Working Well
Identify, analyze, and describe 1 human-technology interface/interaction in nursing that you have observed (not mentioned in the text) that you think is working well as designed. Be specific. Include references.
o Impact to Role
Describe how human-technology interfaces can impact and/or influence your role as a nurse administrator. Be specific and provide an example. Include references.
• Review the literature and cite a minimum of 3 journal articles. Additional references may include the course textbooks and websites from the list of Informatics Websites provided in Course References.
• Submit a written paper and include a cover page and reference page (Use APA format).
• Maximum 1000 words not including cover page and reference page. Refer to the rubric for additional information.
Rubric
Human-Technology Interface Grading Rubric
Human-Technology Interface Grading Rubric
Criteria Ratings Pts
This criterion is linked to a Learning Outcome
Definition (20 pts) 1. Provide the definition of human-technology interface based on the literature.
2. Provide examples based on observations 20 to >17.0 pts
Accomplished
• Clearly describes the definition • References cited • Provided 2 examples based on observations 17 to >15.0 pts
Acceptable
• Definition partially provided or not clear • References provided • Provided 2 examples based on observation 15 to >13.0 pts
Acceptable
•Minimal information provided for the definition •References not included •Provided 1 example based on observations 13 to >0 pts
Not Acceptable
•Definition not stated •References not included •No examples provided
20 pts
This criterion is linked to a Learning Outcome
Human-Technology Interface Issue (20 pts) Identify, analyze, and describe 1 human-technology interface/interaction issue in nursing that you have observed (not mentioned in the text) and describe your propsed solution. Be specific. Include references 20 to >17.0 pts
Accomplished
• Presents an insightful and thorough analysis and description of the human-technology interface issue • Uses problem-solving and critical thinking skills and describes a possible solution • Excellent research into the issues with clearly documented references relevant to the topic 17 to >15.0 pts
Proficient
• Presents a thorough analysis and description of the human-technology interface issue • Uses problem-solving and critical thinking skills and partially describes a possible solution • Good research into the issue with documented relevance to the topic 15 to >13.0 pts
Acceptable
• Presents a superficial or incomplete analysis and description of the human-technology interface issue • Uses limited problem-solving and critical thinking skills without identifying a possible solution • Limited research and documented relevance to the topic 13 to >0 pts
Not Acceptable
• Analysis of the identified issue is not presented • Does not use problem-solving or critical thinking skills • Incomplete research
20 pts
This criterion is linked to a Learning Outcome
Human-Technology Interface Working Well (20 pts) Identify, analyze, and describe 1 human-technology interface/interaction in nursing that you have observed (not mentioned in the text) that you think is working well as designed. Be specific.
Include references 20 to >17.0 pts
Accomplished
• Presents an insightful and thorough analysis and description of the human-technology interface working well as designed • Uses problem-solving and critical thinking skills and describes reason for ideal design • Excellent research into the topic with clearly documented references relevant to the topic 17 to >15.0 pts
Proficient
• Presents a thorough analysis and description of the human-technology interface working well as designed • Uses problem-solving and critical thinking skills and partially describes reason for ideal design • Good research into the issue with documented relevance to the topic 15 to >13.0 pts
Acceptable
• Presents a superficial or incomplete analysis and description of the human-technology interface working well as designed • Uses limited problem-solving and critical thinking skills without identifying reason for ideal design • Limited research and documented relevance to the topic 13 to >0 pts
Not Acceptable
• Missing presentation of the Human-technology interface working well as designed • Does not use problem-solving or critical thinking skills • Incomplete research
20 pts
This criterion is linked to a Learning Outcome
Impact to Role (20 pts) Describe how human-technology interfaces can impact and/or influence your role as a nurse administrator. Be specific and provide an example. Include references. 20 to >17.0 pts
Accomplished
• Clearly describes in detail, how human-technology interfaces your role • Presents a detailed, insightful and thorough explanation and example • Supported by references 17 to >15.0 pts
Proficient
• Human-technology interface impact to your role is not clearly defined • Explanation and example present but not clearly presented • Supported by references 15 to >13.0 pts
Acceptable
• Human-technology interface impact to your role is vague or incomplete • Explanation and example vaguely presented • Missing references 13 to >0 pts
Not Acceptable
• Human-technology interface impact to your role is missing • Explanation and example is missing • Missing references
20 pts
This criterion is linked to a Learning Outcome
Searching the Literature (10 pts) • Use 3 journal articles within the last 5 years • Course textbook and informatics websites may be used as additional resources 10 to >8.0 pts
Accomplished
• At least 3 journal articles are cited 8 to >6.0 pts
Acceptable
• At least 2 journal articles are cited 6 to >4.0 pts
Proficient
• At least 1 journal article is cited 4 to >0 pts
Not Acceptable
• Journal articles are not cited
10 pts
This criterion is linked to a Learning Outcome
Writing and APA including: (10 pts) 1. Writing is clear, objective, formal, and professional 2. Correct grammar, spelling, and punctuation 3. Use APA format for written assignment 4. Use APA format for written assignment including an introduction and a conclusion 5. Reference page according to APA format 6. Maximum 1000 words (not including cover page and reference page) 10 to >8.0 pts
Accomplished
• Complete formatting and writing • APA with 1 or fewer errors. 8 to >6.0 pts
Acceptable
• 2-3 formatting, writing or APA errors 6 to >4.0 pts
Proficient
• 4-5 formatting, writing or APA errors 4 to >0 pts
Not Acceptable
• More than 5 formatting, writing or APA errors
10 pts
Total Points: 100
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Solution
Human Technology Interface
Human technology interface (HTI) is a term used to describe humans and technology. This defines the application of computer technology in every field within the nursing profession. The Healthcare system relies on technology and people, and thus the interaction between the two provides an opportunity for improved health and care processes. In nursing, computer technology involves the hardware and software tools that enable interaction with the technology in aiding the nursing processes for the effective functionality of the healthcare system (Glasgow et al., 2018). Various HT interfaces can be provided as examples in nursing. The EHR system is one of the software accessible through computers and other technological devices used in the healthcare system. The nurses access patients’ data and communicate with the patients through the technology. Nurses at the point of care use their phones and tablets to search for prescription details from the pharmacological databases. This form of interaction is facilitated by sophisticated software and hardware.
There are various issues associated with the human-technology interface within the healthcare system. One of the issues is related to human-technology interfaces is complex graphic user interfaces that are not easy to navigate and interact with the user in processing and communicating the information. I witnessed a nurse navigating a CPOE system within the healthcare processes. The design had congested items and procedures that were unclear to the nurse, which was a risky experience for the patient care process and the general quality of care. According to Lopez et al. (2021), healthcare human-technology interfaces should be easy to use with the output face that faces the user. This was contrary to the desired nature of an effective interface since the nurse was required to gamble through various pages in accessing the interactive pages for communication. Various solutions can reduce the difficulty in navigating various technological interfaces within the healthcare system. One of the solutions is to conduct a needs assessment to determine the type of systems the users in the healthcare system would require. Through a study, Quintana & Cruz (2021) established that needs assessments in technology acquisition improved the interaction and usability of technologies within the healthcare system. The needs assessment provides information to the acquisition team on the critical details for the information systems and technologies that the healthcare facility should acquire—provision of prototypes before purchasing the technological devices. A prototype is defined as an early sample of a product built for a test. In the healthcare system, sample prototypes of the technological systems allow the team to test the viability and usability of the technology. If the CPOE system is tested, the technical team understands the nurses’ concerns in using the system and thus improves the actual information system. The third solution is providing enough education on the usability of the information system. When the interface is difficult to understand, the organization must educate and train the users to effectively navigate and use the interface. Training nurses and other healthcare providers on the functionality of the healthcare information systems improve the usability and quality of processes in the healthcare system (Ajami & Mohammadi-Bertiani, 2021).
The Electronic Health Records (EHR) system is one of the most used information systems in the healthcare system. The information system allows for collecting patient records at every point of care, starting with diagnosis to treatment evaluation. This is one of the human-technology interfaces that I observed as effective and good for interaction. The EHR Windows interface design is not congested, with a clear presentation of the icons and content. The interface has a “search data” icon that communicates to the user to search for the particular patient data stored in the system. The system also provides a place to enter patient data in creating a virtual file of a patient’s record. The system also provides an analytic tool for the data collected, which is useful in analyzing epidemiological data and determining the prevalence of a health condition within the health facility or community. Monica (2019) points out that poor EHR usability in the healthcare system contributed to more than 557 patient safety risks between 2013 and 2018. This shows the importance of having a communicative and easy-to-use EHR system. This shows that a system that is not interactive with the users, mostly nurses and clinicians, may cause care issues.
The human-technology interfaces impact and influences my role as a nurse administrator in various ways. The technological interfaces can help me as an administrator to collect epidemiological data for the hospital and the general community for quality improvement reasons. The technological systems collect patient records from all corners of communication. An example is an EHR system that specifically stores patient health records electronically and improves the communication process among healthcare professionals and with the patients. The data collected can help me as an administrator evaluate the effectiveness of the care processes and determine the issues of concern within the healthcare system. The interfaces ease the data collection process, which reduces the cost of information gathering and data communication. Technological interfaces in healthcare also play an important role in enhancing communication, apart from collecting data for epidemiological studies. This factor may influence my speed and quality of the decision-making process and collaboration within the team. According to Alshikhi & Abdullah (2018), technological tools in healthcare improve the timeliness and quality of information, which influences a fast and quality decision-making process. With a quality technological interface in a healthcare setting, I would thus have an improved flow of activities and quality decision-making for improved care service delivery. For example, I would easily establish the number of diabetic cases in the healthcare center through the EHR system and develop a campaign strategy in educating and screening patients against the disease. I would also use the technological interfaces to collect views on the intervention and coordinate the campaign quickly.
References
Ajami, S., & Mohammadi-Bertiani, Z. (2021). Training and its impact on hospital information system (HIS) success. J Inf Technol Softw Eng, 2(112).
Alshikhi, O. A., & Abdullah, B. M. (2018). Information quality: definitions, measurement, dimensions, and relationship with decision making. European Journal of Business and Innovation Research, 6(5), 36-42.
Glasgow, M. E. S., Colbert, A., Viator, J., & Cavanagh, S. (2018). The nurse‐engineer: a new role to improve nurse technology interface and patient care device innovations. Journal of Nursing Scholarship, 50(6), 601-611.
Lopez, K. D., Chin, C. L., Azevedo, R. F. L., Kaushik, V., Roy, B., Schuh, W., … & Morrow, D. (2021). Electronic health record usability and workload changes over time for provider and nursing staff following transition to new EHR. Applied Ergonomics, 93, 103359.
Monica, C. (2019, July 19). Will Specializing EHR Interfaces Solve the EHR Usability Problem? EHRIntelligence. https://ehrintelligence.com/news/will-specializing-ehr-interfaces-solve-the-ehr-usability-problem
Quintana, Y. L., & Cruz, L. M. (2021). Review of management models for needs assessment to acquire biomedical equipment. Health and Te