Advanced Patient Care
HLT-306V
3 Credits
Course Description
This course offers an advanced approach to patient care, patient education, and patient management within the health care facility and the outpatient clinic. It considers more than the patients’ physical needs and addresses the patient as a part of the treatment or diagnostic plan. Upon completion of the course, the student should be able to demonstrate communication skills with different patient populations, such as various cultures, religions, ages, and levels of ability, to participate and discuss the approaches the health care professional should use to best interact with each of these groups.
Class Materials
Class Resources
LopesWrite
Refer to the LopesWrite webpage for guidance regarding assignments requiring submission to LopesWrite.
https://support.gcu.edu/hc/en-us/articles/201277380-LopesWrite
Effective Patient Education: A Guide to Increased Adherence
Falvo, D. R. (2011). Effective patient education: A guide to increased adherence (4th ed.). Boston, MA: Jones & Bartlett. ISBN: 9780763766252
View Resource
HLT-306V Related Electronic Resources
HLT306V.v10R_RelatedWebSites_1-20-14.docx
Topic 1: Patient Compliance and Patient Education
Mar 14-20, 2022
Max Points:
70
Objectives:
Explain the concept of patient compliance and why it is important.
List the factors involved in documentation and evaluation of patient learning.
Define patient compliance as it applies to this field.
Discuss the role health care professionals play in compliance and noncompliance.
List examples of interventions that could increase compliance.
Discuss the concept of compliance as collaboration.
Discuss patient education as it was in the past and as it is today.
Explain why professional commitment is essential to patient education.
Discuss the categories of learning and give examples of how they could be used in the field.
Explain the problems that may arise in patient education and how to solve them.
Assessments
Class Introductions
Start Date
Mar 14, 2022, 12:00 AM
Due Date
Mar 16, 2022, 11:59 PM
Points
0
Status
Upcoming
Assessment Description
Take a moment to explore your new classroom and introduce yourself to your fellow classmates. What are you excited about learning? What do you think will be most challenging?
Topic 1 DQ 1
Start Date
Mar 14, 2022, 12:00 AM
Due Date
Mar 16, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
Alma Faulkenberger is an 85-year-old female outpatient sitting in the waiting room awaiting an invasive pelvic procedure. The health care professional who will assist in her procedure enters the room and calls “Alma.” There is no reply so the professional retreats to the work area. Fifteen minutes later the professional returns and calls “Alma Frankenberg.” Still no reply, so he leaves again. Another 15 minutes pass and the professional approaches Alma and shouts in her ear, “Are you Alma Frankenberg?” She replies, “No I am not, and I am not deaf either, and when you get my name correct I will answer you.”
Using the Topic 1 Resources, develop a plan to help Alma be compliant with the procedure and post-treatment medication. Also, describe the approach you would take to patient education in this case.
Topic 1 DQ 2
Start Date
Mar 14, 2022, 12:00 AM
Due Date
Mar 18, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
How would you use collaboration to assist in compliance with a patient as difficult as Alma?
Homework Topic One
Start Date
Mar 14, 2022, 12:00 AM
Due Date
Mar 20, 2022, 11:59 PM
Points
40
Status
Upcoming
Assessment Description
Write a short (50-100-word) paragraph response for each question. This assignment is to be submitted as a Microsoft Word document.
Define patient compliance and explain its importance in your field.
Identify the health care professionals’ role in compliance and give examples of ways in which the health care professional may actually contribute to noncompliance.
Compare compliance and collaboration.
Compare and contrast patient education in the past with that practiced today.
Explain the importance of professional commitment in developing patient education as a clinical skill.
Explain the three categories of learning and how they can be used in patient education.
List three problems that may arise in patient education and how they would be solved?
List some methods of documentation of patient education.
Topic 1 Participation
Start Date
Mar 14, 2022, 12:00 AM
Due Date
Mar 20, 2022, 11:59 PM
Points
20
Status
Upcoming
Assessment Description
There is no description for this assessment.
Resources
Effective Patient Education: A Guide to Increased Adherence
Read chapters 1-3.
View Resource
How to Facilitate Better Patient Compliance
Read “How to Facilitate Better Patient Compliance,” by Rothenberg, from Podiatry Today (2003).
http://www.podiatrytoday.com/article/1612
Should We Consider Non-Compliance a Medical Error?
Read “Should We Consider Non-Compliance a Medical Error?” by Barber, from Quality & Safety in Health Care (20… Read More
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/206796490?accountid=7374
Topic 2: Psychosocial Factors and Patient Education
Mar 21-27, 2022
Max Points:
270
Objectives:
Give examples of psychosocial factors that arise in patient education.
Define the role of the family in patient education.
Explain how the family structure or lifestyle may influence patient education.
Describe the health professional’s role in communicating with the family.
Define the different personality styles and explain how they should be addressed in health care.
Explain how knowledge of patients’ self-perception can influence patient teaching.
Discuss the patients’ reaction to illness and ways they cope or adapt.
List the factors that influence teaching and learning.
List the stages of development in the life cycle.
Discuss how each of these stages influences the ability to understand when practicing patient education.
Explain the process of patient education as it is adapted to each life stage.
Define the term life-cycled-centered approach.
Assessments
Topic 2 DQ 1
Start Date
Mar 21, 2022, 12:00 AM
Due Date
Mar 23, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
Sister Mary is a patient in Level 2 Emergency Department. She must have a neural examination, physical assessment, radiographs of her facial bones, and a computed tomography scan of the head. Taking into consideration that she is a Roman Catholic nun, what would be the ideal course of patient education as this woman progresses from department to department?
Topic 2 DQ 2
Start Date
Mar 21, 2022, 12:00 AM
Due Date
Mar 25, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
What possible reservations could a health care professional have in working with Sister Mary? (Discuss the psychosocial responses the professional might have.)
Homework Topic 2
Start Date
Mar 21, 2022, 12:00 AM
Due Date
Mar 27, 2022, 11:59 PM
Points
40
Status
Upcoming
Assessment Description
Write a short (50-100-word) paragraph response for each question. This assignment is to be submitted as a Microsoft Word document.
Give examples of psychosocial factors that affect the health care professional and the effect those factors could have on patient education.
Give examples of psychosocial factors that affect the patient and the effect those factors could have on patient education.
Explain what is meant by personality styles and give examples of approaches that could be used to help the patient. Include self-perception as a factor.
List the steps in adjustment to illness and how the patient copes with each step.
Explain the health professional’s role in teaching the patient at different life stages.
Define the role of the family in patient education.
How might the family influence the compliance of the patient and what measures can the health care professional use in communication with the family?
Stages of Life Essay and Interview
lopes-writeRequires LopesWrite
Start Date
Mar 21, 2022, 12:00 AM
Due Date
Mar 27, 2022, 11:59 PM
Points
200
Status
Upcoming
Assessment Description
Write a 500-750-word essay on the Stages-of-Life and the influence of age in health care from a patient’s perspective. Interview a friend or family member about that person’s experiences with the health care system. You may develop your own list of questions.
Suggested questions:
Do you feel that your stage-of-life had any effect on your interaction with health care professionals?
Which areas of the hospital or clinic were most concerned with your well-being and feelings?
Was your family with you during this hospital stay or outpatient visit?
Was your family included in your treatment, such as post-procedure instructions?
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
Topic 2 Participation
Start Date
Mar 21, 2022, 12:00 AM
Due Date
Mar 27, 2022, 11:59 PM
Points
20
Status
Upcoming
Assessment Description
There is no description for this assessment.
Resources
Effective Patient Education: A Guide to Increased Adherence
Read chapters 4-6.
View Resource
Adults: Age-Specific Care
Watch: Adults: Age-Specific Care (25:00)
Medical care focused on adults must take into account a wide v… Read More
https://lopes.idm.oclc.org/login?url=http://digital.films.com.lopes.idm.oclc.org/PortalPlaylists.aspx?aid=12129&xtid=47445
Topic 3: Multicultural Patient Education, Illiteracy, and Effective Communication
Mar 28-Apr 3, 2022
Max Points:
70
Objectives:
Discuss the historical perspective of multicultural communication.
Explain how a health care professional can assess literacy skills and readability of materials.
List the ways a health care professional can establish effective communication.
Discuss nonverbal behavior in this field.
List ways a health care professional can help a patient remember instructions.
Define and discuss culture, ethnicity, and acculturation.
Describe how cultural and religious differences affect the health care professional.
Give examples of some communication issues that arise in cross-cultural patient education.
Explain the family issues that are involved in cultural diversity and patient education.
List approaches to religion and cultural diversity that the health care professional can use.
List the types of illiteracy.
Explain how illiteracy can be a disability.
Discuss the myths about illiteracy.
Assessments
Topic 3 DQ 1
Start Date
Mar 28, 2022, 12:00 AM
Due Date
Mar 30, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
Discuss a patient of another culture. How can the health care professional communicate in presenting patient education? Consider language, family, cultural differences, and method of communication.
Topic 3 DQ 2
Start Date
Mar 28, 2022, 12:00 AM
Due Date
Apr 1, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
Compare and contrast culture, ethnicity, and acculturation.
Homework Topic 3
Start Date
Mar 28, 2022, 12:00 AM
Due Date
Apr 3, 2022, 11:59 PM
Points
40
Status
Upcoming
Assessment Description
Write a 650-1300 word response to the following questions:
Explain multicultural communication and its origins.
Compare and contrast culture, ethnicity, and acculturation.
Explain how cultural and religious differences affect the health care professional and the issues that can arise in cross-cultural communications.
Discuss family culture and its effect on patient education.
List some approaches the health care professional can use to address religious and cultural diversity.
List the types of illiteracy.
Discuss illiteracy as a disability.
Give examples of some myths about illiteracy.
Explain how to assess literacy skills and evaluate written material for readability.
Identify ways a health care professional may establish effective communication.
Suggest ways the health care professional can help a patient remember instructions.
This assignment is to be submitted as a Microsoft Word document.
Topic 3 Participation
Start Date
Mar 28, 2022, 12:00 AM
Due Date
Apr 3, 2022, 11:59 PM
Points
20
Status
Upcoming
Assessment Description
There is no description for this assessment.
Resources
Effective Patient Education: A Guide to Increased Adherence
Read chapters 7, 8, and 10.
View Resource
Topic 4: Collaboration in Patient Education and Compliance With Older Adults
Apr 4-10, 2022
Max Points:
370
Objectives:
Define the Art of Negotiation and explain how it applies to the field.
Describe methods of effective patient education of the elderly.
List some religious and cultural differences in beliefs about death and dying.
Explain why it is important to discuss death and dying with the patient and family.
Describe how to teach patients with life-threatening illnesses.
Explain the impact end-of-life teaching is believed to have.
Explain how the change in patient status changes the approach to patient education.
Discuss negotiation and what to do when it fails.
Give an example of the conditions written in a patient contract.
Define old age in relation to demographics and stereotypes.
Discuss ageism in health care.
Explain how generational, religious, and cultural differences affect communication with the elderly.
List the barriers to patient education of the elderly.
Give examples of special teaching needs of the elderly and when to have third-party involvement.
Assessments
Topic 4 DQ 1
Start Date
Apr 4, 2022, 12:00 AM
Due Date
Apr 6, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
How has the patient’s control over his own health care changed?
Topic 4 DQ 2
Start Date
Apr 4, 2022, 12:00 AM
Due Date
Apr 8, 2022, 11:59 PM
Points
5
Status
Upcoming
Assessment Description
What part does negotiation play in patient education?
Homework Topic 4
Start Date
Apr 4, 2022, 12:00 AM
Due Date
Apr 10, 2022, 11:59 PM
Points
40
Status
Upcoming
Assessment Description
Write a short (50-100-word) paragraph response for each question. This assignment is to be submitted as a Microsoft Word document.
Define negotiation as it applies to patient education.
Explain how the change in the patient’s status through the years has affected patient education.
List the pros and cons of negotiation.
Describe the general conditions that would be included in a patient contract.
Discuss old age and the baby boomer.
List several generational, religious, and cultural differences between the 30-year-old health care professional and the elderly patient.
Explain some of the barriers to patient education of the elderly and discuss their special needs.
List ways to best approach patient education of the elderly.
Discuss some cultural and religious beliefs about death that you have encountered.
Explain why it is important to discuss death and dying with the elderly patient and what the impact is on all involved.
Explain how to teach a patient with a life-threatening illness.
Older Adults Patient Education Issues Essay and Interview
lopes-writeRequires LopesWrite
Start Date
Apr 4, 2022, 12:00 AM
Due Date
Apr 10, 2022, 11:59 PM
Points
150
Rubric
View Rubric
Status
Upcoming
Assessment Description
Write a 500-750-word essay on the influence patient education has in health care using the experiences of a patient. Interview a friend or family member about that person’s experiences with the health care system. You may develop your own list of questions.
Suggested interview questions:
Did a patient education representative give you instructions on how to care for yourself after your illness or operation?
Did a health care professional, pharmacist, nurse, doctor, or elder counselor advise you on your medication, diet, or exercise?
Who assisted you at home after your illness or operation?
Do you know of any assistance services, i.e., food, transportation, medication, that would help you stay in your home as you get older?
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
Topic 4 Quiz
Timed
Start Date
Apr 4, 2022, 12:00 AM
Due Date
Apr 10, 2022, 11:59 PM
Points
150
Status
Upcoming
Assessment Description
Complete topic 4 quiz.
Topic 4 Participation
Start Date
Apr 4, 2022, 12:00 AM
Due Date
Apr 10, 2022, 11:59 PM
Points
20
Status
Upcoming
Assessment Description
There is no description for this assessment.
Resources
Communicating with Aged-Care Residents
Watch: Communicating with Aged-Care Residents (28:18)
Effective communication with elderly people living in … Read More
https://lopes.idm.oclc.org/login?url=http://digital.films.com.lopes.idm.oclc.org/PortalPlaylists.aspx?aid=12129&xtid=40256
Effective Patient Education: A Guide to Increased Adherence
Read chapters 9, 12, and 13.
View Resource
Topic 5: CAM, Patient Education Ethics, and Informed Consent
Apr 11-17, 2022
Max Points:
220
Participation Requirements
Participating in classroom discussion is paramount to the learning experience. Participating in the weekly discussions allows students and instructors to share experiences, investigate complicated subject matter, share expertise, and examine the content from new perspectives. The qualitative participation requirements are: Follow-up responses to classmates’ initial answers or responses that integrate course theories with a practical application of the subject, offering a personal observation or experience, or referencing real-world examples, current events, or presenting current research on the topic. Classroom interaction demonstrating deeper or broader thoughts beyond rephrasing what the textbook has presented on the topic. Responses encouraging further discussion and ongoing dialogue with other students and the instructor in the class. Asking additional, relevant questions about the week’s topic. Communications that are presented in a professional and supportive manner, and with respectful tone. Participation can be earned only by posting substantive, quality messages to fellow classmates and the instructor in the main forum of the classroom. Certain courses may have alternative participation requirements. Students are encouraged to review the course syllabus and consult with the faculty member prior to the course start.
The participation expectations in this class are:
Number of Required Substantive Posts Each Day: 2
Number of Required Days: 3